Your information has a clear purpose.

1. Scope

This Privacy Policy describes how DEE Strategic Solutions LLC (“DEE,” “we,” “us,” or “our”) handles information when you use DEEBid.com, request a call, use the Jenny chat feature, create an account, purchase or use a membership, or contact us.

2. Information we collect

• Contact and business information: company name, name, email address, phone number, specialty or service category, operating state, and information you choose to provide.
• Account information: email-based user ID, authentication records, session information, and profile preferences. Passwords are handled by our authentication provider and are not visible to DEE staff.
• Membership and transaction information: selected plan, subscription status, Stripe customer or subscription identifiers, billing and trial dates, invoice identifiers, amounts paid, currencies, and payment status. Stripe processes payment-card and bank details; DEE does not store full card or bank-account numbers on DEEBid.com. The mobile app receives membership plan and access-status information; payment-card and bank-account details do not enter the app.
• Communications: call requests, contact consent, support emails, chat questions, and follow-up notes.
• Opportunity and bid-workspace information: saved opportunities and searches, screening briefs, bid/no-bid answers, compliance status, questions, supplier or subcontractor entries, prices and cost inputs, proposal drafts, review confirmations, submission records, post-award tracking, and other explicitly saved workflow state.
• Documents and Jenny records: original PDF or text files that you choose to upload to a private bid workspace, text extracted from those files, document metadata, member questions to Jenny, Jenny responses, evidence labels, and the opportunity or workspace context used for the answer. If you choose to report a Jenny response, the report also includes your account email, the related prompt and response, the selected concern, and any optional details you provide.
• Technical information: basic device, browser, security, request, advertising-attribution, and usage information created when you use the website or mobile app. If you enable mobile alerts, DEE stores the Expo push token, platform, device label, and delivery status needed to route and manage those alerts. If you permit analytics, DEE also keeps anonymous daily visitor and page-view totals plus sanitized source, medium, campaign, content, and landing-page labels. Those analytics records do not store a visitor’s name, email address, or IP address.

The release-1 mobile app does not collect precise or approximate device location, address-book contacts, SMS or call logs, photos or videos, audio, health or fitness data, browsing or search history outside DEEBid, advertising identifiers, or crash, performance, or diagnostic data.

3. How we use information

Public opportunity browsing does not require contact details. If you choose to request follow-up, the form asks for your business contact details and permission for email or phone contact about your needs and DEEBid services. These details are saved in DEE’s private follow-up list. The request does not create a member account, purchase a subscription, verify your contact details, or authorize promotional texts or automated calls.

DEE uses information to provide and personalize services, match opportunities to a business profile, create and secure accounts, confirm membership status, process support requests, respond to questions, arrange requested follow-up, send service and billing notices, prevent fraud or misuse, maintain records, improve the website, and comply with legal obligations.

4. Calls, texts, and email

Contact permission is limited to the channels and purpose stated beside the checkbox you select. Website-entry permission covers email or phone follow-up only; it does not include promotional texts or automated calls. Other request forms state their own contact choices. You may withdraw permission at any time by contacting deestrategicsolutions@deebid.com, using an unsubscribe method in a marketing email, or replying STOP to a text where applicable.

DEE may still send nonmarketing messages needed to operate your account or membership, such as security, payment, renewal, access, or support notices.

5. When information is shared

DEE shares information only as reasonably needed with these service-provider categories: Stripe for payment and billing; Supabase for account authentication and legacy callback records; OpenAI Sites and Cloudflare services for application hosting, current callback records, structured records, private document storage, and security; Expo for user-enabled mobile push delivery; Google for advertising measurement when a visitor permits it; and communication providers for messages requested by customers or required to operate the service.

DEE may also disclose information when required by law, to protect customers or the website, to investigate fraud or security issues, or as part of a business transaction where legally permitted. DEE does not knowingly sell personal information. DEE does not use customer bid-workspace content for cross-context behavioral advertising. Optional Google advertising measurement is disabled until a visitor makes an affirmative choice and can be turned off at any time.

6. Cookies and session technology

If you submit the optional contact form, a secure browser cookie can remember your submission for up to 30 days. It contains an opaque receipt linked to your private entry record, not your contact details. Public browsing remains available without this cookie; it does not grant member or owner access.

DEEBid.com uses essential technology for secure login sessions, requested account features, fraud prevention, and core website operation. Optional first-party analytics and Google advertising measurement remain off until you make a choice through the privacy panel. Essential-only use does not disable member features.

If permitted, first-party analytics records a random browser identifier, visit day, referral category, sanitized campaign labels, and landing path to create restricted daily totals; DEE’s application does not store a name, email address, or IP address in those analytics records. The permitted campaign labels may be kept for the current browser session so a later consented callback or checklist request can be attributed to the originating DEEBid campaign. If advertising measurement is permitted, the Google tag helps DEE understand whether a Google ad led to a successfully submitted checklist or callback request. DEE sends the conversion event, a nominal value, and currency; form fields containing a company name, email address, and phone number are not included. Enhanced Conversions are not enabled.

You may change your choices through the “Privacy choices” button on any page. When a supported browser sends Global Privacy Control, DEEBid keeps optional analytics and advertising disabled.

7. Data retention

DEE applies the following operating schedule unless a shorter period is requested or a longer period is required for law, fraud prevention, a dispute, or accounting:

• First-party visitor identifiers: 30 days; aggregated traffic totals: 25 months.
• Temporary request-rate records: 7 days.
• Private profiles, saved work, bid workspaces, uploaded documents, extracted text, and member Jenny history: while the membership is active and up to 24 months after it ends.
• Contact-consent, communication, and email-delivery records: up to 3 years after the last relevant interaction.
• Completed privacy-request records: 3 years after closure.
• Membership, payment-status, tax, and transaction records: up to 7 years when reasonably needed for accounting, tax, dispute, or legal obligations. Full payment-card and bank-account numbers are not stored by DEEBid.

Automated housekeeping removes eligible DEEBid application records. Some service-provider records must be deleted through the provider’s own controlled process.

8. Security

DEE uses reasonable administrative, physical, and technical safeguards designed for the type of information it handles. These include restricted member access, server-side ownership checks, encrypted transport, secure session cookies, private document storage, bounded sessions, rate limiting, controlled production access, and an incident-response procedure. No website or storage method can guarantee absolute security. Never email DEE your password, full payment-card number, or bank credentials.

9. Your choices and requests

You may request access, correction, deletion, restriction, or an available opt-out, subject to identity verification and applicable exceptions. Signed-in members can download a portable copy of their DEEBid application data and submit a tracked request through the Privacy & Data Center. Anyone who cannot sign in can use the public account-deletion request page. DEE targets a response within 45 days and will explain any permitted extension.

If DEE denies a request, the response will explain why and provide an appeal path. You may appeal from the Data Center or by replying to the decision. You may also withdraw contact permission or opt out of marketing communications without affecting essential security, billing, or requested-service notices.

Send privacy questions or requests to deestrategicsolutions@deebid.com. For account or billing assistance, contact help@deebid.com.

10. Children

DEEBid.com is a business service and is not directed to children under 13. DEE does not knowingly collect personal information from children under 13.

11. Changes to this policy

DEE may update this policy when its services, technology, or legal obligations change. The effective date above will be updated when a revised policy is published, and material changes will be communicated when required by law.