Open solicitation · county · CA
Request for Proposal for Call Center Services
OpenGov · Request for Proposals. San Mateo County Aging and Disability Services (ADS) is soliciting proposals from qualified firms to provide call center services in support of ADS operations. The selected contractor shall provide professional, responsive, and reliable call center services for inbound and outbound communications, including after-hours, weekend, holiday, and business hour overflow coverage, as required by the County. The contractor shall ensure service continuity, accurate message intake and relay, and compliance with all applicable legal and operational requirements. Official source lists 2 addenda (references: 126338, 130031). Review the official project, eligibility, response instructions and all addenda before acting.
Verified public facts
What the official source currently shows.
DEE last verified this record on September 22, 2026 at 10:38 AM ET. The government source controls if details change.
- Stage
- Open solicitation
- Status
- Open at last verification
- Notice type
- Request for Proposals
- Buyer
- County of San Mateo — Health - Aging and Disability Services
- Notice reference
- 282173
- Location
- San Mateo County, CA
- Category
- Other
- Deadline
- October 2, 2026 at 8:00 PM ET
- Small-business status
- No restriction confirmed in the public record
- Small-Team Fit
- Conditional
- Amendments observed
- 2
- Source
- County of San Mateo
- The buyer is a local, school, university, airport, or utility organization.
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